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Hardware Setup - Printers / Cash Drawers

TSP 100 Installation for Windows XP, Vista &  7

 
Part 1: Install drivers

Note: You will need administrator access on your computer to complete this installation.

  1. Do not power up printer.
  2. Insert the CD that came with your printer.
  3. Follow installation prompts from the CD to install drivers.
  4. Turn on the printer, and XP will locate the drivers for you automatically.

What if I don't have the CD anymore?

  1. Click here to download the zipped CD to your PC. Click here if you're using TSP 100 (143) Eco.
  2. Extract the zipped file somewhere on your PC.
  3. Double click on the Autorun.exe file.
  4. Follow the prompts just like it's explained in the steps above.

Part 2: Change the printer settings
  1. Go to: Start Menu => Control Panel => Printers and Faxes.
  2. Right click on the "Star TSP 100 Cutter (TSP 143)" and choose "Properties."
  3. In the Advanced Tab, select "Print directly to the printer."
  4. In the Device Settings Tab, make sure:
    • FRICTION is set to: "72mm x Receipt"
    • Paper Type is "Receipt"
    • Page Cut Type: "Partial Cut"
    • Document Cut Type: "Partial Cut"
    • Cash Drawer 1: Pulse Width: 200 milliseconds
    • Cash Drawer 1: Open After Printing
  5. In the General Tab, click the Printing Preferences button at the bottom.
  6. In Printing Preferences, click on the Paper/Quality Tab and choose "Friction" as the paper source. For Media, choose "normal type paper."
  7. Click on the Advance Button. Change the Paper Size to "72mm x Receipt."
  8. Click OK. Click OK again. Click OK a third time.

Note: In the Ports Tab, ensure that "Enable bidirectional support" is checked.

Part 3: Load paper

One starter roll of 80 mm (3-1/8 inch) Thermal Receipt paper is sent with your printer. When the paper runs low, your printer's red error light will begin to flash.

80 mm Thermal receipt paper can be purchased at most office supply stores and online.

To load more paper:

  1. Press the open lever on the cover of the printer.
  2. If the lower button is not depressed by the paper roll, the error light will flash. Gently push the roll into place until it is touching the lower black button.
  3. CAUTION! The paper gauges are fragile. If they become detached, you will need to take apart the printer in order to reattach the gauges.
  4. Do not try to feed the paper through the front rollers on the cover. The correct way to load the paper is to make sure the paper comes out from underneath the roll as if you were loading a roll of toilet paper under instead of over. Pull the paper feed out of the printer.
  5. With the paper feed hanging out the front of the printer, close the cover by pushing it down onto the paper until it clicks.
  6. Turn the Printer on.

Part 4: Feed Test

  1. Turn the printer off.
  2. Hold down the Feed Button on the front of the printer.
  3. With the Feed Button held down, turn the printer on.
  4. Release the feed button as the printer begins printing a receipt with its settings.
  5. If a receipt with settings was printed, then your printer is working correctly.

Part 5: Print Test

  1. Make a sale and click "thermal" or "Cust Signs"
  2. Depending on your General Setup & Options settings, a Print Dialogue Box may open as well. If it does you may need to select the settings if you have not done that already.

Part 6: Cash Drawer Set Up

  1. Make sure the "quick cable" (looks like a phone cable) is attached from the printer to the cash   drawer

  2. From the  "Raster Print Option"  tab Select "Cash Drawer #1", Document/top.

    Click “OK” to exit

  3. Connect the peripheral cable provided with your cash drawer from the back of the cash drawer to the matching rear input on the back of your receipt printer. Upon printing, the cash drawer will fire.

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